Producthero and Channable have joined forces to provide you with a more powerful, all-in-one multichannel e-commerce platform. This acquisition affects all existing Producthero customers.
All existing Producthero customers will be migrated to Channable. We will migrate customers in batches, starting in April 2026.
What's happening
Over the next few months, you'll receive an email asking you to prepare your account for migration.
Accounts will migrate in segments based on setup and feature usage. When it’s time for your account to migrate, we’ll contact you with details and next steps.
Until your account is migrated, you can continue using Producthero as usual — including adding new shops, upgrading your plan, and optimizing your campaigns as you normally would.
All existing optimizations in Producthero will be transferred to the Channable platform, where the tools you're familiar with in Producthero will be available for you to use.
You don't need to do anything until we reach out to you via your Producthero admin billing email address with further information and specific instructions.
More information
As accounts move in batches, we’ll share updates and guidance along the way.
Ahead of your migration, we’ll provide you with more information relevant to your account along with clear instructions on the next steps.
For more information about the migration, you can visit Channable Help Center FAQ, where we’ll continue to share updates as more details become available.
If you have any questions along the way, our team is here to assist you throughout this transition.