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Update Billing & Payment info

Learn how to update your customer and billing details and your payment method.

Updated today

You can easily manage your billing and payment information in the Account Settings section of our platform. To access this area, click on the settings icon in the top-right corner of the platform, select Account Settings, and then navigate to the Billing tab.

Access to Account Settings

If you don't have access to this part with your email address. Click here, to learn how to grant or receive access to Account Settings.


Customer / agency details

In the first section, you can update your customer or agency details, such as your first name, last name, invoice email, phone, and company name.

Billing Details

In the second section, further down the page, you can easily modify your billing details, including first name, last name, invoice email, phone number, VAT number, company name, address, postal code, city, and country.

Payment Method

Finally, you can update your payment method through our payment provider. Here, you can add a new payment method or set up a backup payment option.

When adding a payment method, you can choose between credit card or direct debit payments.

Payment Options

By default, we offer monthly payments. Additionally, you can request quarterly or yearly payment plans; however, if you cancel within the chosen period, any payments already made will not be refunded. Please contact our support team if you would like to request this option.


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