You can easily manage your billing and payment information in the Account settings.

The Account settings can be found by clicking the gear icon in the top right corner of the platform and selecting 'Overview'. Then navigate to the billing tab.

❗ Note: If you cannot access the Accounts settings or the billing information, it means you were not given permission. Click here, to learn how to grant or receive access to Account settings.

In the first section, you can update your customer or agency details, such as your first name, last name, invoice email, phone, and company name.

In the second section, you can modify your billing details, including first name, last name, invoice email, phone number, VAT number, company name, address, postal code, city, and country. These are the data that appear on the invoice.

Finally, you can update your payment method through our payment provider. Here, you can add a new payment method or set up a back-up payment method.

When adding a payment method, you can choose between credit card or direct debit payments.

By default, we offer monthly payments. You can request quarterly or yearly payment plans. However, if you cancel within this period, any payments already made will not be refunded. Please contact our support team if you would like a different payment plan.