You can manage your current subscription in the self-service area of our platform. To access this area, click on your name in the top right corner and go to Account settings.
By default, access to the Account Settings on our platform is granted only to the email address associated with your payment account. However, this email can authorize other users to access this area. Kindly follow the steps below, or request the person with access to the email address linked to your payment account to do so.
Log in as Administrator: Use the email address linked to your payment account and log in with the OTP in our subscription portal.
User Management: Navigate to User Management and add the email address you wish to grant access to the Account Settings.
Accept Invitation: After your email address is added you can accept the invitation in your mailbox.
Access Account Settings: Once the invitation is accepted, you can log in to our platform and access the Account Settings as well.