The User Permissions feature only controls access to the Account Settings.
It does not add users to the Producthero platform itself.
For instructions on accessing the Producthero Platform, see this help guide.
Accessing user permissions
You can manage all user permissions from the Account Settings.
Click the gear icon in the top-right corner of the Producthero platform > Select Overview > Go to the User Permissions tab.
Can't access the Account Settings?
By default, only the email address linked to your Producthero payment account (the Admin User) has access to the Account Settings. This is the only users that can grant access to this section to others.
If you’re not sure which email is the Admin User, check the inbox where you receive your Producthero invoices. That’s the one linked to your payment account.
How to grant access to a user
Under User Permission click on 'Invite User'
Enter the name and email address of the user.
Select the permissions you want to assign:
See billing details: access to the Billing & Subscriptions tab.
See invoice details: access to the Invoices tab.
Manage users: access to the User Permissions tab.
4. The invited user will receive an email invitation. They must accept the invitation to activate their access. Once accepted, the user can log in and access only the sections they were granted permission to view or manage.
Editing or removing a user
To change or remove a user’s permissions:
Click the three dots (⋮) next to their name.
Choose Edit or Remove.
